The Environment
We are dedicated to the care and conservation of the environment, and as we live locally, our customers’ environment is also our own!
Company Charter
As a company you can expect us to:
- Be punctual
- Offer value for money
- Be honest at all times
- Offer a professional and courteous service that minimises any disruption to your normal daily life.
- Work in a tidy & safe manner
- To be contactable when required
- Strive to exceed your expectations all times.
Customer Charter
As a customer we expect you to:
- Be honest at all times
- To pay agreed bills on time
- To keep to any appointments made
- To respect The Gardening Company's staff
- To report any problems or queries immediately.
Public & Employers Liability Insurance
The Gardening Company is fully insured with both public liability insurance up to £1,000,000 and employers' liability insurance up to £10,000,000.
Health & Safety
In accordance with the provisions of the Health and Safety at Work Act. We are committed to ensure the health, safety and welfare at work of our employees, all that is reasonable to prevent personal injury and further to ensure that persons not in its employment, who may be affected by its undertakings, are not exposed to risks to their health and safety, so far as they come into contact with The Gardening Company or the products we use.
In particular The Gardening Company have a responsibility to:
- Provide and maintain safe and healthy working conditions, taking into account current statutory requirements.
- Provide training and instruction to enable employees to perform their work safely and efficiently.
- Provide and maintain safe plant and equipment and safe systems of work.
- Maintain a constant and continuing interest in health and safety matters applicable to the company's activities and for the management to set an example in safety behavior.
- Consult with employees on health and safety arrangements. Provide risk assessments covering the company's work activities.
Whilst The Gardening Company accepts its prime responsibility for ensuring the heath and safety and welfare for its employees, it is expected that all employees accept their responsibilities under the Health and Safety at Work Act to:
- Take care of their own health and safety and that of others who may be affected by their acts or omissions.
- Co-operate with management to enable the company to fulfill its legal obligations. Not interfere with, or misuse anything provided in the interests of health and safety.
Staff Training
The Gardening Company are committed to its program of continual improvement, and will provide the necessary resources to ensure full implementation of the policy. The Directors will give full backing to employees committed to achieving these policy objectives. This policy will be subject to review annually, or when process conditions change.
DBS/CRB
The primary role of the Disclosure and Barring Service (DBS) is to help employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups including children. The DBS was established under the Protection of Freedoms Act 2012 and merges the functions previously carried out by the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA). All of The Gardening Company‘s employees are DBS (CRB) checked.
